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MassAnswers is a cooperative project of Massachusetts Regional Reference Center libraries and other cooperating libraries, joined with the nationwide 24/7 Reference collaborative. MassAnswers is initially funded by federal grant funds, authorized by the Library Services and Technology Act, and administered by the Massachusetts Board of Library Commissioners.

Regional libraries participating in the project are Bridgewater Public Library, Falmouth Public Library, New Bedford Free Public Library, and Thomas Crane Public Library.

Reference Librarian

The Library's email reference policy is as follows:

• Email your reference question to: ddejonker@provincetown-ma.gov
• Library staff check their email daily and will acknowledge receipt of the question within 48 hours.
• Questions will be answered or referrals made within two weeks.
• Email questions will be researched only if the question can be answered by the Library's collection.
• If the question does not come from a Library patron, questions which are of a general nature and not relating to the Town's history will be referred to the individual's library.
• Library staff will limit their search to 15 minutes. If more time is needed, Library staff will notify the inquirer that Library staff and volunteers will work on the question as time allows. If the inquirer needs to have the research done sooner, Library staff recommend that the patron visit the Library or hire a local researcher.

Adopted by the Board of Library Trustees on June 1, 1998